Action Furnace is a residential HVAC company located in Alberta. Our focus is to continuously provide our customers with an exceptional experience pillared by integrity, teamwork, learning, teaching, and embracing change.


Job Description:

Reporting to the Director of Sales and Marketing, The Marketing Assistant will work closely with the Director of Marketing to support the company's marketing efforts. The successful candidate will be responsible for executing marketing campaigns, analyzing marketing data, and communicating with customers and other departments.


Compensation and Benefits:

Competitive annual salary
Exceptional health and dental benefits
RRSP matching program
Health spending account
Employee assistance program
Life insurance

Responsibilities (including but not limited to):

Database Marketing

Build and Maintain customer databases
Analyze customer data to develop targeted campaigns
Plan and execute email, phone, and SMS targeted campaigns

Marketing Analysis

Collect and analyze marketing data
Evaluate campaign performance and effectiveness
Identify trends and opportunities for optimization

Marketing Optimization

Continuously monitor and optimize campaigns for maximum effectiveness
Stay up to date on industry trends and best practices

Customer Communication

Develop and execute email and other customer communication campaigns
Monitor and respond to customer inquiries and feedback
Recruitment marketing management and social media ads

Internal Communications

Collaborate with sales, customer service, and other departments to ensure marketing initiatives are aligned with company goals
Communicate marketing plans, progress, and results to relevant stakeholders via monthly newsletters and quarterly townhalls
Act as liaison between marketing and other departments as needed

Qualifications:

Must Haves -

Bachelor’s degree in marketing, communications, or a related field
1-2 Years of experience in Marketing or a related field
Proficiency in Microsoft Office and Google Analytics
Strong analytical and problem-solving skills
Experience with email marketing and CRM software
Excellent written and verbal communication skills

Assets -

Experience with HVAC industry or related field
Service Titan experience/knowledge
Experience with marketing automation software
Ability to work under tight deadlines and manage multiple projects simultaneously

Values -

Commitment to Teaching and Learning – Demonstrates ownership of work, ability to help others by encouraging, motivating, and coaching.
Integrity – Demonstrates ability to follow through on commitments. Do the right thing.
Embrace Change – Demonstrates a “can do” mentality and takes on an assertive approach to welcoming changes set out by the leadership team.
Team Player – Ability to work collaboratively with others to achieve company objectives.
We would love to see you join the Action Furnace team so if this sounds like an exciting opportunity for you, please do not hesitate in applying!


Action Furnace is committed to providing an accessible environment for all our employees. Candidates are encouraged to discuss any accommodation they may need.